Innoprise Software, Inc.:: Customer Access

Customer Access - Help Desk Information
Application support for Innoprise Software is provided Monday—Friday between the hours of 6:00 A.M. and 5:00 P.M. Pacific Time. Support is also provided on most statutory holidays.

Via Email – helpdesk@innoprise.com

Email is often the best way to submit your requests. Email is monitored constantly during our posted support hours and enables you to send us a detailed description of your problem with attachments. Requests sent after-hours will be addressed as soon as possible the following business day.

Via Phone – (303) 226-0050 or toll-free (888) 298-2133

You may find it easiest to call in your request, especially if it is an emergency request. Simply call the number listed, and follow the prompts to route your call to the appropriate application’s support specialist.

Visit the Customer Access Bulletin Board to access documentation.