The City had an assortment of software five years ago when they began looking for an integrated solution using forward looking technology to streamline their business processes and turning pure data into usable knowledge. The decision to purchase new software was driven by the need to provide easy access to data across departments and improve integration with other systems within the city. “We wanted to have a system that's easy enough for non-technical employees to access the information they need without intervention by our IT department,” said Stephanie Adams, IT Manager for the City. “After a lot of research and demonstrations, the decision was made to go with Innoprise,” said Adams.

Prior to deploying Innoprise CIS, Casa Grande used an in-house program to bill for sewer, trash and landfill services. Immediately following the CIS implementation Casa Grande’s City Council changed the way they billed commercial sewer linking it to water usage. “Thankfully, the changes were easy to implement with our new Innoprise CIS,” said Adams.

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