BROOMFIELD, CO - October
22, 2008. Innoprise Software, Inc. is furthering their commitment to
provide self-service functionality across all modules of their ERP
software. Innoprise announced today the availability of a new
release of BillPay V2.0, one of the Citizen Access modules. This
latest release is designed on new architecture and offers an enhanced
user interface and additional features to BillPay to address the needs
of local government and utility industries.
The company also announces that the City of Loveland,
Colorado, is the first company to go live on BillPay V2.0. The City
went live on Innoprise’s Code module September 2007 and Planning and
Zoning modules in November 2007. Loveland has purchased
Innoprise’s CIS, Tax and Financial Management application including
Payroll and Human Resources software. Loveland is located
approximately 55 miles north of Denver and the City provides a
variety of municipal services to its approximately 39,000
customers.
With BillPay V2.0, new and existing Innoprise customers can
offer their citizens the ability to register and pay their utility bills
over the Internet with a credit card. BillPay V2.0 also
includes options for emailing the credit card payment receipt, the
ability to view and print statements, and view consumption and payment
history. The BillPay module of Innoprise’s Citizen Access application
allows Loveland’s utility customers access to their accounts in real
time at their convenience. “Now our customers can inquiry on their
account and see items such as balance due on their account, up to 24
months of billings statements depending upon how long their account has
been open, consumption on their metered services, payment history and
pay their utility bill on line using Visa, MasterCard or Discover,”
said Delora Dixon, Programmer Analyst for the City. “Customer service
clerks say it’s easy to process payments by phone,” comments Debbie
Emery, Customer Service Supervisor for the City. “We anticipate
time savings related to delinquent accounts now that we accept card
payments,” adds Emery. “BillPay is easy for our customers to
use,” said Sandy Ramirez, Utility Billing Supervisor for the City.
“We anticipate fewer checks to process, fewer cash to handle and a
reduction in face to face transactions reducing utility billing staff’s
repetitive tasks,” adds Ramirez.
Innoprise Software, Inc. ™ is a leading provider of
financial and utility software solutions to the local government and
utility industries. Teaming with a core group of customers Innoprise
developed next generation CIS, Financials, Tax and Community
Development software. The new software is based on 30 years of industry
experience, Java™ and Internet technologies that enable Innoprise
customers to reduce their cost of service, streamline operations and
improve productivity. For additional information, visit www.innoprise.com.
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