BROOMFIELD, CO –
June 16, 2009. Innoprise Software, Inc. today announced that Arizona’s
City of Casa Grande has gone live with Innoprise's CIS software. The new
application replaced the city's in-house CIS system. Casa Grande
provides city services to more than 30,000 residential, commercial and
industrial customers.
Casa Grande had an assortment of software five years ago when
they began looking for an integrated solution using forward looking
technology to streamline their business processes and facilitate turning
data into knowledge. “After a lot of research and demonstrations, the
decision was made to go with Innoprise since it would allow us our
choice of database and operating system,” said Stephanie Adams, IT
Manager for the City. “Innoprise applications all utilize a browser
based interface that makes deployment and updates a simple process from
an IT perspective,” said Adams. Casa Grande deployed Innoprise’s
Community Development software in May 2006 to support the cities need
for an integrated solution that automates the creation, issuance and
tracking of their community development activities. In December of 2007,
the City went live on Innoprise Financial Management software.
One of the major advantages of the new CIS system for Casa
Grande is simply processing billing when desired. “Now we can set up a
billing run, schedule when it will run and eliminate the stress we had
experienced if there was no one available who knew how to run a
billing,” explained Adams. Other features the City is now enjoying is
the ability to tie services to a location and then link the location to
an account. This feature allows Casa Grande to have one account per
individual instead of one account per location. Tying services to
location also facilitates mapping services via the City’s GIS software
and identifying locations that are occupied but do not have appropriate
accounts. “We can overlay the previously deployed Innoprise
Occupational Licensing, Planning and Zoning, Development Permits and
Code Enforcement data on this as well to verify if a property is
occupied,” said Adams.
“Integration with our Financials module is a huge plus and
will resolve the ongoing problem we've had for many years of balancing
accounts receivable software totals with financials software totals,”
said Adams. The ability to pull up an invoice from any past billing is
another major bonus for the City. In the past, a programmer would have
to be asked to recreate the invoice through a painstaking process, or,
at the very least, look up the data in a file saved at the time of
billing. With Innoprise CIS customer service representatives taking
phone calls can use activity logs to instantaneously look up information
to resolve problems promptly and improve customer service.
Innoprise Software, Inc. provides enterprise software for
the specific business challenges of utilities and local government
agencies. Innoprise provides next generation software for CIS,
financial management, community development, tax and work management.
The new software is based on 30 years of industry experience, Java™ and
Internet technologies that enable Innoprise customers to reduce their
cost of service, streamline operations and improve productivity. For
additional information, visit www.innoprise.com.
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